Terms & Conditions
Aliyah Massage Therapy Centre | Montréal
400+ 5-Star Google reviews
Montreal’s Highest-Rated Massage Clinic
Introduction
Aliyah Massage Therapy Centre provides registered massage therapy services in Montréal, Québec, serving clients in Côte-des-Neiges, NDG, Hampstead, Snowdon, and the Décarie Square area near Metro Namur.
These Terms & Conditions explain how appointments are booked, how payments and cancellations are handled, and what clients can expect when receiving care at our clinic.
By booking an appointment with Aliyah Massage Therapy Centre, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
Appointments & Booking
Appointments may be booked online through our secure booking system or arranged directly with the clinic.
Online booking allows clients to:
-
View real-time availability
-
Secure appointments immediately
-
Receive automated confirmations and reminders
-
Manage cancellations within permitted timeframes
Appointments arranged manually by phone or in person may be subject to different booking and cancellation conditions.
Client Conduct & Safety Policy
Aliyah Massage Therapy Centre is committed to maintaining a safe, professional, and respectful environment for all therapists, staff, and clients. Clients must behave respectfully at all times. Any inappropriate, sexual, threatening, or abusive conduct toward a therapist or staff member is strictly prohibited.
Prohibited conduct includes, without limitation:
-
sexual comments, jokes, or requests
-
intentional touching of the therapist in a sexual or inappropriate manner
-
exposure beyond what is reasonably required for treatment
-
masturbation, ejaculation, or any sexual act or attempt
-
harassment, intimidation, or threatening behaviour
The therapist has the right to immediately terminate a session at any time if they feel unsafe or if a client’s behavior is inappropriate. In such cases, the clinic may:
-
End the session immediately
-
refuse or discontinue services
-
Cancel future appointments
-
permanently ban the client from the clinic
-
document the incident and take further action where appropriate
By booking or attending an appointment, clients acknowledge and agree to comply with this policy.
Payments & Insurance
Appointments booked online are secured with payment at the time of booking. This reserves the therapist’s time and allows us to provide a reliable self-service booking experience.
Insurance receipts are issued only for treatments that are delivered and reflect:
-
Date of treatment
-
Service performed
-
Duration
-
Treating practitioner
Fees related to late cancellations or missed appointments are not eligible for insurance reimbursement.
Professional Standards & Scope of Care
All massage therapy services are provided by qualified practitioners operating within Québec professional standards.
Massage therapy is not a substitute for medical diagnosis or treatment. Clients are encouraged to consult appropriate healthcare providers for medical concerns.
Governing Law
These Terms & Conditions are governed by the laws of Québec, including the Consumer Protection Act and the Civil Code of Québec.
📍 Location
Aliyah Massage Therapy Centre
6900 Boulevard Décarie, Suite M-170
Montréal, Québec
Inside Décarie Square (Kinatex)